If you’re printing intricate custom designs, we recommend Jukebox Print. Jukebox aced our print test with vibrant colors, sharp fine lines, readable small typeface, and precise trimming. The company also has the most options for paper stock and extra features to customize cards. But Jukebox’s design process can be confusing, and we recommend leaving yourself ample time to account for designing cards and shipping from this Canada-based service. Jukebox also has one of the highest shipping costs of any service we tested, likely due in part to international shipping.
I ordered Jukebox’s Wait and Save standard cards, with 16 pt stock and a matte finish, using our custom design. Ryan quickly identified Jukebox’s cards as the best from our test pool. He speculated that Jukebox used the finest screen, so photos and color swatches didn’t appear coarse or patterned with dots like they did on some of the other cards we received. The Jukebox cards’ fine lines were crisp and flowed continuously, and these were the only cards we ordered whose 2 pt typeface was legible as both white text on a black background and black text on a white background.
The Jukebox cards were also cut consistently (along the same lines) and cleanly (without jagged edges). Jukebox did end up scaling our design to fit into the card, thereby altering it slightly, but when we compared them side by side with other cards to look for uneven edges, look for white spaces above our colorful border, and see if the fronts and backs of cards matched up, it was clear that Jukebox did the overall best trimming job.
Jukebox offers the most custom options of any service we tested. You can choose from standard cards made from regular paper, recycled paper, or specialty material (including wooden, sparkle, cork, 3D embossed, and more). And Jukebox’s Same Day cards have a few different paper stock options. For more complex features like foiling, however, Jukebox recommends using one of the company’s own designers. At the time of publication, Jukebox had a starting quote of about $37 (USD) to help add spot UV and about $207 for a complete design.
Parts of the design process are frustrating, however, especially compared with Vistaprint’s. Jukebox’s process has more steps, and they don’t flow as intuitively from step to step as they do for our main pick. Jukebox provides templates and guidelines for uploading your own artwork, but these confused me as a non-designer because they don’t clearly state design measurements. For example, I thought I followed the instructions to add .125 inch to each edge of the card, but Jukebox really means to each of the four sides—so my design didn’t cover enough of the “bleed space” to ensure my card would be printed and cut accurately. (Jukebox caught this after I placed my order, and resized the design for me.)
You also have to pay for your cards before uploading your design and viewing a proof with Jukebox. This was confusing to me, and I had to ask about it via live chat—it felt odd to add the cards to my online cart and check out when I hadn’t actually made or seen the card. However, Jukebox emails you a proof before your order goes to production, and you have three chances to tweak your design; after that the company charges about $10 for each extra proof. To make sure you get your design right, I recommend using Jukebox’s customer support representatives via phone, live chat, or email.
I spoke with Jukebox support over live chat, email, and phone. As with Vistaprint, the representatives were consistently helpful and responded quickly via live chat and email. Jukebox has a handy FAQ section, which the company strongly recommends using to help prevent errors. Customer support representatives also said that in the event of a misprinted order, Jukebox would reprint and send cards as quickly as possible.
Jukebox offers a relatively low number of templates (122) with themes ranging from woodworking to wildlife photography. This smaller pool is easier to search through than Vistaprint’s nearly 9,000 templates, or even Moo’s 332 designs, but it’s more limiting. (Jukebox’s basic editor tool lets you customize the background colors and fonts on templates, and add images, shapes, stripes, Clipart, or a QR code.) That said, we wouldn’t choose Jukebox to use the service’s templates—we recommend it as the best option for printing your own more-detailed designs.
If you use one of Jukebox’s templates, you will need to download the file after you’ve added your own information and save it as a PDF, and re-upload the PDF after ordering; if you’re using your own design or artwork, you’ll be able to upload those files using the same email link. You’ll get a confirmation email with a link and instructions on how to upload.
Jukebox’s cards cost 7¢ per card for the required minimum order of 500 cards, which is about average compared with prices for an order of that size from other services. Jukebox provides estimated shipping costs; at the time of publication, the standard shipping cost for our order was about $10 USD, twice as much as shipping for our top pick. (Both card and shipping costs are based on CAD, and the exchange rate can fluctuate.) The company estimates the turnaround time as nine to 11 days, but our cards actually arrived about three weeks after we ordered, though this was during holiday season.
Jukebox does have a same-day printing option, which requires your proof to be approved by 9:30 a.m. PST, and shipping still takes one to three days. Same-day printing has fewer paper stock and finish options, but you can get a batch as small as 100 cards because the cards are printed digitally. (Although digital printing quality is similar to offset printing, offset printing costs decrease with volume if you need more cards.) My estimated shipping cost for the cheapest Same Day option of 100 16 pt semigloss cards—shipping costs vary depending on quantity and paper weight—was about $30 at the time of publication. You can also pick up cards for free at one of Jukebox’s offices in Toronto, Vancouver, or New York City.